Not resolved
Customer service
1 comment

I work for a law firm and we have used Vitalchek in the past without trouble. This time we needed a death certificate finalize the recording of a deed. I called Vitalcheck and processed the order online with the instructions provided by their rep. They requested a letter on firm letterhead -- we provided that. Then they requested a copy of the deed -- we provided that. Then they requested a copy of the attorney's bar id -- we provided that. Then they requested a copy of the attorney's florida driver's license -- we provided that. Then they requested a copy of my florida id -- I provided that. We are now on 9 telephone calls -- I still have not received the darn death certificate.

With the exception of Dee Dee -- none of the reps were of much help. I will NEVER EVER use this company again for our records requests -- a waste of time -- energy -- frustrating.

I have a better chance of getting a copy of Obama's birth certificate than a copy of a deceased person in Montana.

What seems to be the major malfunction at Vitalchek?

Review about: Vitalchek Birth Certificate.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Deliver product or service ordered.

Had an Experience with Vitalchek?

Write a review


Terms of Service
Post Comment

This might help if you haven´t already checked it out -->

And funny you mention it, getting Obama's birth certificate is very easy, as stated on Hawaii's website.:D

And also funny, that you mention Montana, who's websites were hacked recently and the page is not up now...

easier getting information from the county's vital records office directly.

Any company will have complaints, errors, etc., but it is true that how they correct them is important. In the order you mention, it is funny that not one of the following reps considered asking for all necessary docs at one time, avoiding delays and very, very poor service. Amazing that they don't have basic tables of what's needed per state, but again... that's how they get clients fast...

little info upfront, full charge, then ask for docs later.

And you're already hooked so hard to go back when you already are in a hurry to get the doc.Ufff

You May Also Like

AstroFX - Forex Scam by Shaun Powell and Aman Natt from AstroForex partners with Aleem Iqbal of Platinum Executive Travel Rental Cars Birmingham AstroFX "After Shawn Powell and Aman Natt sold me on their Forex training course for over £2000 , using displays of wealth such as Luxury Watches and Expensive sports cars as..." Read more Vitalchek - Birth Certificate Review from Manor, Texas Vitalchek "Ordered my grandsons birth certificate January 20th, 2016 and it's now March 21st, 2016 and I still have yet to receive it. I paid $30 and expect to get what..." Read more Vitalchek - DO NOT USE THIS COMPANY!!!! Vitalchek "I needed a certified copy of our Marriage Certificate quickly for proof of my husband's eligibility for benefits on my employer's plan. I began searching online for the best way..." Read more ClaimFame is a SCAM! ClaimFame "This is a warning: The website, is a complete Fraud. The Casting Notices listed on there are NOT sent in by the Casting Directors of the projects, so there..." Read more ONE WORLD VAN LINES - Had I known I would havve Run as fast as I could ONE WORLD VAN LINES "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Spates the Florist - DO NOT order online. Spates The Florist "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more Hughes Federal Credit Union Ripped Me Off! Hughes Federal Credit Union "Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had..." Read more Lazada Philippines - LAZADA PH Defective Phone Return Item Refused Lazada Philippines "hello, good day. bakit nyo di tinanggap yung return refund ko.meron akong mga screenshots please re-evaluate nag refer kayo sa lbc ng padala, eh nadelay ako ng padala kasi may..." Read more