Product: Vitalchek Website Clear all filters (0 of 17 reviews match)
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Make sure your "https" certificate is setup correctly so that people can at least reach your website to complain about your services, and please fire your current CIO / IT team / IT vendor. It is such a disappointment trying to learn more about your services, and the...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry if you are having trouble using our website. If you need help with the ordering process, you can contact us with your order number for assistance. Phone: 800-255-...

1.0
Product
Vitalchek Website
#1350581
So we tried one last time and get the same exact run around and after many phone calls finally get a person in Alaska records to simply say.... vitalchek will not expedite to a Post Office. Very Poor Service! Got nothing but the run around and Vital Chek tells you...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your frustrating ordering experience. Please contact us with your order number so we can look into this for you. We can be reached by phone at 800-2...

1.0
Product
Vitalchek Website
#1290568
ordered a birth certificate , before finishing the process my bank called notifying me that the transaction was denied due to a fraud account and the process was coming from SPAIN.thank god my bank saw it and declined it. upsetting considering this site was recommended...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear about your experience but think you may have us confused with another company that offers similar services and processes their orders through Spain...

h.kitchener
h.kitchener

You actually didn't lose $49, as your bank flagged the charge. The charge was identified as coming from Spain as that was where Vitalcheck's processing firm has their receipts...

Product
Vitalchek Website
#1203328
I went online thinking this would be an easy process.Entered all my info, including billing info. Once I submitted it, it came back and said more documentation is required. I have to print out documents and sign, then upload them and submit. If all this information was...
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Anonymous
Ken George

Had same poor experience. They send a uselesss copy not official original death certificate.

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear you are frustrated with the ordering process. There are a number of factors that can determine whether you have to provide additional documentation, These...

1.0
Product
Vitalchek Website
#1201889
I have faxed the requested information to Vitalchek at least 5 times and they will not accept it no matter how large or light I make it. I have spent so much time to simply get a birth certificate and have been aggravated most of the time. I can't get in touch with...
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Anonymous
DEE

They did the same crap to me. Make us pay, the say they need more proof, then you cannot upload due to "server failure" then they leave NO fax number and say you must fax if y...

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We're sorry to hear about your frustrating ordering experience. There are several ways for you to reach us with your questions. Please call us with your order number at 800-...

Product
Vitalchek Website
I didn't like
  • Entire experience with vitalcheck to date
#1179906
since out of state court clerks won't do it anymore they just send you to vitalchek. ugh. In this day and age..if you try to find marriage info, etc, you can only find pay sites instead of all that being online to find as well as they do.!! then we have to use crap...
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1.5
Product
Vitalchek Website
I didn't like
  • Inability to get a refund when they failed to deliver
#1102919
One of the worst experiences of my life; I tried to fax my additonal documents and the fax number was wrong I even waited on hold for 30 mins to.verify the number was accurate and it was.I then tried to upload it with a scanner and the website kept rejecting my upload....
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Product
Vitalchek Website
#1013050
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Vitalchek Website Review

I can't even access their site!! It is not user friendly and could not find any useful information. Every time I click on the site and choose my state nothing comes up. Depressing when you are trying to access a sibling's death certificate.
Product
Vitalchek Website
#940805
Several times I received emails saying that I needed to submit the same document.I did, at least several times. I submitted IDs, everything. At no point did I receive anything but a generic email with no explanation as to what the *** was wrong with the document I...
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1.3
Oxford, Maine
Product
Vitalchek Website
I didn't like
  • Inordinate documentation requirements
#926977
I requested a certified copy of a marriage license from the State of Missouri through VitalChek. I assumed they were OK because they were suggested on an official Missouri website. I provided the date of marriage, the city and county of the marriage, and the names of...
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1.0
Product
Vitalchek Website
I didn't like
  • No refund
  • No certificate
  • Record not found
#693033