Product: Vitalchek Website Clear all filters (12 of 12 reviews match)
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since out of state court clerks won't do it anymore they just send you to vitalchek. ugh. In this day and age..if you try to find marriage info, etc, you can only find pay sites instead of all that being online to find as well as they do.!! then we have to use crap...
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1.5
Product
Vitalchek Website
I didn't like
  • Inability to get a refund when they failed to deliver
#1102919
One of the worst experiences of my life; I tried to fax my additonal documents and the fax number was wrong I even waited on hold for 30 mins to.verify the number was accurate and it was.I then tried to upload it with a scanner and the website kept rejecting my upload....
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Product
Vitalchek Website
#1013050
Several times I received emails saying that I needed to submit the same document.I did, at least several times. I submitted IDs, everything. At no point did I receive anything but a generic email with no explanation as to what the *** was wrong with the document I...
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1.3
Vitalchek Oxford, Maine
Product
Vitalchek Website
I didn't like
  • Inordinate documentation requirements
#926977

Vitalchek Website Review

#940805
I can't even access their site!! It is not user friendly and could not find any useful information. Every time I click on the site and choose my state nothing comes up. Depressing when you are trying to access a sibling's death certificate.
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I requested a certified copy of a marriage license from the State of Missouri through VitalChek. I assumed they were OK because they were suggested on an official Missouri website. I provided the date of marriage, the city and county of the marriage, and the names of...
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1.0
Product
Vitalchek Website
I didn't like
  • No refund
  • Record not found
  • No certificate
#693033
They serve as middle man for acquiring essential personal documents? Vitalchek phone wait time was a total of 35 mins between two calls. The first thing this company does is take your money. I printed a document for identity verification that had to be notarized to...
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Product
Vitalchek Website
#599361
On July 19th, 2014, I submitted electronically a request for a copy of my marriage license, after I was already charged, they said I needed to print out a document and add my driver's license photo on said document, this was done. Two weeks go by and I start getting...
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Product
Vitalchek Website
#518142
After a short period of time and the rediculous shipping fees i decided not to use vital chek and called and was told i hadnt been charged yet a week later i look at my bank statement and recieve charges with no results, isnt that just great, i called them to resolve...
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Anonymous
Scott P in San Diego, CA

Vital Check is the most unprofessional company I\'ve ever dealt with and do not understand how they are still in business. They charged me a processing fee, yet were unable to...

Product
Vitalchek Website
#350665
Name: VitalChek Network, a LexisNexis Company Phone: (615) 372-6800 Fax: (615) 372-6855 Address: P O Box 1703 Brentwood, TN 37024-1703 Google Map Website: www.vitalchek.com www.officialtraveldocuments.com Original Business Start Date: August 1987 Principal: Mr. Jeff...
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Anonymous
Rose

I have no complaints about vitalchek.com. I ordered my document on the 6th sept evening on line, got the proper paperwork to them on Monday the 9th, I have my marriage certi...

Anonymous
.

AVOID THIS COMPANY AT ALL COSTS ! ! ! Bait and switch. I ordered, and paid for, express shipment of a death certificate. I supplied all required documentation. A month goes b...

Product
Vitalchek Website
#229868
Okay, at first I felt disgusted with Vitalchek like so many others do. What a hugh misunderstanding. When I finally got the right phone number for them (1800-669-8312), the confusion was cleared up. First off, I immediately spoke to their customer service when I dialed...
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Anonymous
Sean

Indeed. Seen all the bad posts on vitalchek but need my birth certificate fast so decided to try anyways. Fast and easy. Process took me 15mins to complete. Gave me a printabl...

Product
Vitalchek Website
#224472

This company has been terrible to deal with. They failed to accept a notarized signature. They apparently have lousy equipment because they can't read any documents. They pretty much hide their phone number on the website (866-561-1694) but even if you use it,...
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Product
Vitalchek Website
#204195