I tried to get a birth certificate through NYC vital statistics. Link sent me to VitalChek.
They want information that, if I possessed, I would not need a birth certificate. I was left on hold several times for 20 - 30 minutes, listening to a computer tell me how important my call is to them.
When I asked why my card was charged for the service, and i was not given the certificate, the one time I did speak to a rep, I was told that the fee was for using their site, which is ludicrous, since the site provided nothing but FRUSTRATION!!! Poor customer relations; If I could speak to someone, perhaps i could resolve my issue.
Product or Service Mentioned: Vitalchek Birth Certificate.
Monetary Loss: $8.