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I tried to get a birth certificate through NYC vital statistics. Link sent me to VitalChek.

They want information that, if I possessed, I would not need a birth certificate. I was left on hold several times for 20 - 30 minutes, listening to a computer tell me how important my call is to them.

When I asked why my card was charged for the service, and i was not given the certificate, the one time I did speak to a rep, I was told that the fee was for using their site, which is ludicrous, since the site provided nothing but FRUSTRATION!!! Poor customer relations; If I could speak to someone, perhaps i could resolve my issue.

Product or Service Mentioned: Vitalchek Birth Certificate.

Monetary Loss: $8.

Company wrote 0 private and 1 public responses to the review from Jan 25, 2012.
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VitalChek
#418768
Vitalchek Verified Representative

Wolffmichael,

You can contact me directly at 800-669-8313 Ext: 86879 for assistance with your order.

Thank you,

David Butler

VitalChek Network

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