Product: Vitalchek Shipping Service Clear all filters (0 of 119 reviews match)
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**CAUTION*** Hidden box IS pre-checked for premium UPS Air service $$$. Taking advantage of people is no way to run a business. Perpetual hold to try to fix this...Will update if it is resolved. Nothing more to add. {{Redacted}}
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UltimateBongo
UltimateBongo

I spent 40 minutes on hold but "Daniel" was able to remove the shipping charges. While the end fault lies with me for not seeing the pre-checked box requesting UPS Air $17.50,...

1.0
Product
Vitalchek Shipping Service
#1291171
next to impossible to get a birth certificate. why in the *** would the state of PA outsource to them? someone is getting paid off. I have been trying to get my birth certificate for over a month now. still cant and its $30. Trying to use there site makes me want to...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We're sorry to hear you are dissatisfied with your ordering experience. If you need assistance with your order, please contact us with your order number so we can assist you. ...

1.0
Product
Vitalchek Shipping Service
#1290842
I ordered a birth certificate more then 2 months ago. I have not received it yet..
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear that you have not received your order yet. Please contact us with your order number and we'll be happy to assist you. We can be reached by phone at...

Product
Vitalchek Shipping Service
#1281364
I have just ordered my son's birth certificate today by phone. It's not easy to make the phone go through. I spent more than an hour to be able to talk with a representative. The laid I talked was very nice patient. I was told that the birth certificate would be...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We appreciate your comments and hope you won't let the reviews scare you. We process thousands of orders a day for vital records agencies across the country and have be...

Product
Vitalchek Shipping Service
#1281034
Ive been waiting 4 months now and still waiting for my birth certificate..called customer service nobody answers.. I actually waited on the phone for an hour to talk someone but nothing. Is this company even real.. I need my birth certificate or my money back. I will...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear you have experienced such a long hold time while trying to reach us for assistance. In addition to calling us at 800-255-2414, you can also email u...

1.0
Product
Vitalchek Shipping Service
#1273187
I applied for a Pennsylvania birth certificate in December. I know Pennsylvania is backed up, but vital ch I applied for a Pennsylvania birth certificate in December. I know Pennsylvania is backed up, but VitalChek Advertised that I'd have the certificate in 80 days....
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We apologize for the lenghty processing time for your online order and the frustrations it has caused you. Generally speaking, the fastest way to receive your vital record is ...

Product
Vitalchek Shipping Service
#1249905
I’ve ordered my birth certificate 3 months ago because I need it for the military before I ship off to basic training and still nothing come to find out they rejected my fax because it was unreadable, so I refaxed it for the 4th time now and yet still unreadable even...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about the issues you have experienced trying to fax your documentation for your order. Please contact us so we can look into this for you. Phone: 800-255-...

1.0
Product
Vitalchek Shipping Service
#1248509
I ordered a birth certificate a month ago. It still has not come. I’ve contacted the company by phone and email. I was told they can’t do anything because I “chose regular mail”. I wasn’t even given an option at check out to pick another delivery option. Why do they...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are truly sorry to hear about the frustrations you have encountered ordering your birth certificate. VitalChek does not have actual possession of your documents. We are an ...

1.0
Product
Vitalchek Shipping Service
#1245038
I ordered my grandsons birth certificate and paid extra to get it quickly at the end of Feb.They cashed the check 1 March and it is the end of April. I even sent them a message with no response with my email. So does this mean I am out my $49. He needs his birth...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear you have not received you grandson's birth as of yet or any response to your email inquiry. Processing times may vary from vital records agency to vital r...

1.0
Product
Vitalchek Shipping Service
#1244002
I ordered my birth certificate here for about 3 or 4 wks ago,and still haven't heard from their office.I tried checking my order and still nothing.I tried emailing,calling the phone numbers and yet nobody replied to any of my emails.Nobody would answer the phone when i...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We noticed that you have marked your issue "RESOLVED." We are pleased that we were able to assist you with this matter and appreciate you returning to this forum to update the...

1.0
Product
Vitalchek Shipping Service
I didn't like
  • It is a rip off and false representation
  • Really really bad service
#1238953