Manufacturer: Vitalchek Category: Shipping Services Clear all filters (67 of 67 reviews match)
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On 6/02/17 I applied online for my Birth Certificate and I received confirmation that all docs were complete. On 06/09/17 they sent another email that more docs were needed but direct to their website link to complete. I went there and you go to "Manage my Account". I...
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Product
Vitalchek Shipping Service
#1058690
I ordered a Death Certificate and these guys haven't delivered it on time. We are well beyond the very long time specified when I placed the order. When you try calling these guys, no one is available to answer "due to the extremely high call volume". This is because...
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1.0
Product
Vitalchek Shipping Service
I didn't like
  • It is a rip off and false representation
  • Did not provide the death certificate i ordered
#1058607
I placed an order with this company for Death Certificates for my husband on May 24, 2017 .I gave them my cc info. I got an Order Confirmation with an Order # and Pin #. When I check the order status page it says processing. It appears that the order has never been...
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1.0
Product
Vitalchek Shipping Service
I didn't like
  • Enire experience
  • Entire experience
#1056825

Vitalchek - I ordered my birth certificate 2 months ago, I can't get a answer at all..they took my money and I am still waiting but not expecting anything...we need to all band again them together and get what we

#1058067
1.0
Contact me at suzyaltis@yahoo.com
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Vitalchek - Birthday Certificate

#1049722
1.0
I ordered a birth certificate and still havent received It was mailed May 5....still no certificate. Called customer service after being on hold for 30 minutes and they said that they would contact me in 3 days... Still no call
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Vitalchek - No issue everything worked out great

#1047644
5.0
I went online plugged all my information an in less than a week i had my Birth Certificate in the mail.
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Vitalchek - *** scammers

#1045564
1.0
Nothing...no service, no delivered order no tracking...what happened??? I got scammed... HORRIBLE SERVICE...LIES ABOUT WHEN I WOULD RECEIVE MY ORDER... I DISPUTED THE CHARGE F 'EM
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April 11, 2017 I put in a order for both my husbands and my own Birth Certifacate , It is now June 5th 2017 and I have not recieved anything.I am as I type this on waiting for them to answer the phone, I have been holding since 5.20p it is now 5.59p and I am still...
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1.0
Product
Vitalchek Shipping Service
I didn't like
  • Not providing the service they claim to give
  • Did not recieve my order
  • Failure to deliver
#1056763
I applied for my grandson's birth certificate to get a passport for a trip we scheduled for July, 2017. Here we are past the time they gave us (25-35 business days), and $48.00 for extra fast service and hand delivery (I paid to have this process expedited). When I...
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1.0
Product
Vitalchek Shipping Service
I didn't like
  • No refund policy
  • Customer service
  • Delivery much slower than advertised
#1050661
Used Vitalchek, because they are the agency that New York City contracts with. While NYC dropped the ball and took a full month to send my Birth Certificate, it was Vitalcheks incorrect form submission that caused the issue. When one marks the purpose of the...
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Product
Vitalchek Shipping Service
#1050263
Have still not received two death certificates 4 months after ordering.Called one month ago for duplidate mailing but only one received. VC web site is dysfuntional and telephone wait times are infinite. Status portal on VC website does not work. If VC thinks you must...
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offconsumerpissed
off***sumer***ed

It's too late now, but hopefully you realize for future circumstances that sites like Vitalchek are just trying to milk you out of more money. There's really zero reason to no...

2.3
Product
Vitalchek Shipping Service
I liked
  • Prices are upfront
I didn't like
  • Whole process
#1048001
I ordered my own birth certificate on March 23. The order was submitted to DC that day or the next and then . . . nothing. I have called VitalChek twice and emailed them five or six times but have yet to get any email response or any assistance over the phone. My need...
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1.0
Product
Vitalchek Shipping Service
#1033037
Ordered birth certificate on 4/1 said 3-5 business days, I also paid for overnight shipping which should have been here Saturday. I am now on hold for the third time trying to reach customer service. First call after holding for 33 minutes the rep answered and we were...
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1.0
Product
Vitalchek Shipping Service
I didn't like
  • Whole process
  • I have not been able to speak to anyone to have an experience
  • Having to call and follow up on birth cert took 4 calls
#1032527
They collected the fees for the birth certificate, plus Shipping (some wooping $25.50 for UPS, giving me no other option whatsoever), plus some $12.95 for VCN Handling (whatever this means), plus $0.50 for Other Agency Fee: What did I get? -Well, a letter that read "...
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Product
Vitalchek Shipping Service
I didn't like
  • That they tricked me to steal from me
#1030458