Product: Vitalchek Shipping Service Clear all filters (0 of 205 reviews match)
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This is unbelievable to wait for more than 5 weeks to get "expedited" birth certificate. When i submitted the order, the wait time was 15-20 days, and now they emailed saying its 25-30 days. Absolutely unprofessional..
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello.We apologize that the processing time for your order have changed mid-stream but we have no control over the agency's processing time. From the time frame you describe, ...

Product
Vitalchek Shipping Service
#1425049
My order have been almost three months, this isn't right cannot treat customers this way. I'm very unhappy
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that you have not received your order yet. Please contact us with your order number so we can look into this for you. The quickest way to reach us is thro...

Product
Vitalchek Shipping Service
#1395768
Card was charged immediately and estimated processing time was 5 - 10 days. After 12 days I was told I should be getting it in a few days but was only on day 9 so it was within the processing time. HUH? Ordered a Sunday, called Tuesday two weeks later. HOW is that only...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your ordering difficulties. We hope you will contact us again with your order number so we can assist you with this matter. The quickest way to reac...

1.0
Product
Vitalchek Shipping Service
I didn't like
  • I had to call them to find out what happened to my order
  • Delivery much slower than advertised
#1377396
I agree with everyone else these people are a total rip off DO NOT and again I say DO NOT do business with vitalcheck it's best to order your certificates straight through the state you need it from I ordered my child's birth certificate back in August it is now...
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FlippantSriLankanElephant693
FlippantSriLankanElephant693

It may take some digging on-line but find the state's vital records or health dept. number. Call them directly and have your Vitachek order number. They can track it down for ...

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that you are dissatisfied with our service and that you have yet to receive your order. Please contact us with your order number so we can look into this ...

1.0
Product
Vitalchek Shipping Service
#1377221
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Vitalchek - Ripped off

I placed an order with Vitalchek, was never told i would have to be home to sign for delivery (I have ordered other birthcertificates, and received direct mail service). When i sent an email, i was told it was between me and the sender, now that they have my money, they are out of it. I asked for a refund, they refuse to respond now. And good.luck getting someone to answer their phone, apparently they are swamped with other people they have ripped off.
Product
Vitalchek Shipping Service
#1376494
Placed an order with vitalchek. They took payment, and then i never recieved my birth cerificate. Each time i have reached out to them they have asked me to complete another step (costing more money each time) but have not reached out to me to tell me this. I have had...
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FlippantSriLankanElephant693
FlippantSriLankanElephant693

It may take some digging on-line but find the state's vital records or health dept. number. Call them directly and have your Vitachek order number. I did that and got the real...

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear you have not received your order. Processing times may vary from agency to agency and unfortunately we have no control over them. Please contact us with y...

1.4
Product
Vitalchek Shipping Service
#1374924
Resolved
I have ordered Birth Certificate for my new born son. Its more than 3 weeks, neither they pick up the call nor they reply on email. I am really amazed by the service , its just opposite of what I thought! These guys are fast in getting order placed but the delivery is...
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FlippantSriLankanElephant693
FlippantSriLankanElephant693

It will take some digging, but find the state's vital records number and call them directly. Have your Vitachek order number. They'll be able to look it up. While you're talki...

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear that you have not received your newborn son's birth certificate yet. Depending on how recently he was born, it is possible that his birth has not y...

Product
Vitalchek Shipping Service
#1374871
I paid extra money to get a document sent to me next day delivery from the Social Security office in Olympia. They must have used this company vitalchek. I did not get my document. I will be calling the Attorney General's office and the Better Business Bureau to report...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that you did not receive the document your ordered. VitalChek processes thousands of orders every day for birth, death, marriage and divorce certificates ...

Product
Vitalchek Shipping Service
#1373685
I sent them money for my birth certificate on May 8th 2018. It is now October 3rd 2018 and I still do not have my birth certificate. I've contacted them several times asking where it is and I get different answers. It was mailed on this date, it was mailed on that...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear that you are disappointed with your VitalChek ordering experience. Unfortunately, if you selected regular mail rather than UPS expedited shipping, ...

1.0
Product
Vitalchek Shipping Service
#1371752
I tried ordering from vital Chek and I paid my money and never received my birth certificate. They over charged me and their Web site is a joke. It never works right. I tried calling 12 different times to vital Chek and no one ever picked up. I have decided the only...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your ordering difficulties. We hope you will contact us again with your order number so we can assist you with this matter. The quickest way to reac...

Product
Vitalchek Shipping Service
#1368375