I found the company through Ancestry.com, figured it was reputable and needed a copy of my mother's California death cert quickly so I ordered and paid for it. $40, including express delivery.
I even had my own identification notarized, although I requested the certificate be delivered to my sister in California, and faxed/scanned all requested information to them. A couple of weeks later I rec'd an email saying the cert had "shipped". My sister called and said she rec'd the packet, but it was a letter saying they had been unable to locate the death cert. SO ...
she took a day off, went down to the LA County Courthouse and requested the doc, providing the same info I had given Vitalchek. Bingo! She had the document in less than 15 minutes. Of course, we had to lay out money again for that service.
Additionally, she showed the supervisor the Vitalchek paperwork. He said that Vitalchek is not authorized to obtain or provide that documentation, that only the county or state can do that. I tried to find contact info for Vitalchek at their website. No such thing, that I can see.
I am so angry at myself for falling for their ploy, and with Ancestry.com for allowing them to link from their website.
Product or Service Mentioned: Vitalchek Death Certificate.
Monetary Loss: $40.