I needed a record of my divorce with the date on the decree. So, I ordered from Vitalchek.
I received a MARRIAGE certificate of some people I dont even know. Im not mad because I have no urgency for this info...but yeah, I will get my money back because they did not respond to my email, but they will respond when my credit card tells them they are FRAUDS and send incorrect info. I have all emails/correspondence and the 20 bucks isnt a big deal to me...but them ignoring my email from over a month ago IS a big deal to me. They are very inefficient.
To be fair...I have had good service in the past and maybe this was just an odd occurrence. Either way...I will get a refund so all is good:) Just glad I wasnt planning a wedding date based on anticipation of this dated divorce record LOL.
Monetary Loss: $20.