Do not use Vitalchek. It is a total ripoff.
I wanted 2 birth certificates. Cost was $20 each. But then they want a $20 processing fee, and $18 for shipping. So total cost is $78.
I made a typo in my address, but there was NO WAY to go back and fix it. Then you get a message that says is it impossible to change it, and if it is not 100% accurate they will charge you another $20.
I tried to cancel the order - the same hour it was placed!- and was informed they would charge me $20 for cancelling. Completely outrageous.
Product or Service Mentioned: Vitalchek Birth Certificate.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Full refund.
I didn't like: Hidden fees and greedy policies.