Do not use Vitalchek. It is a total ripoff.
I wanted 2 birth certificates. Cost was $20 each. But then they want a $20 processing fee, and $18 for shipping. So total cost is $78.
I made a typo in my address, but there was NO WAY to go back and fix it. Then you get a message that says is it impossible to change it, and if it is not 100% accurate they will charge you another $20.
I tried to cancel the order - the same hour it was placed!- and was informed they would charge me $20 for cancelling. Completely outrageous.
This person wrote the review because of poor customer service of vitalchek birth certificate from Vitalchek. Reviewer claimed that he or she lost $20 and wants Vitalchek to issue a full refund.
The most disappointing in user's experience was hidden fees and greedy policies. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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