Ordered a birth certificate in October. Informed the company of a legal name change and sent documentation with confirmation of receipt.
December, I receive report that they couldn't find my name,and no refund is due. Problem is they didn't look under the my previous name as instructed! Try getting someone on the phone? Pretty *** hard!
No response to my emails either. Recommend everyone try to avoid this company. They're very efficient at taking your money though!!!
(Maybe I should have just thrown $66 dollars out the window while driving in my car. At least I wouldn't feel taken advantage of!!!)
Product or Service Mentioned: Vitalchek Birth Certificate.