I needed my birth certificate asap for travel purposes and I figured I'd spend just as much money driving to Lansing to get it versus ordering online. I was put in touch with vital chek through the michigan website so I thought I could trust they would deliver on time.
After I comitted to the extra $20 for speedy delivery the e-mail informed me the 2-day delivery time was only the time it took for them to send my information to Lansing, not the time I would recieve it. I called them and they guaranteed me I would recieve it by Friday July 15. Well it's the 17th and still no records. I was supposed to leave on Tuesday, but I need the records to get a passport.
I'm disappointed they haven't come through on their promise and it looks like I'm going to have to drive to Lansing anyway.
Vital check is a very misleading service, they need to be specific/honest about delivery times so people can plan situations better. Im spending extra monies I don't have
Product or Service Mentioned: Vitalchek Birth Certificate.