Product: Vitalchek Death Certificate Clear all filters (31 of 31 reviews match)
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I ordered a death certifate for my great-great grandmother who died in 1945.I wanted this for genealogical research. At first they asked me to fax them my driver's license and signature which I provided. After this they emailed me again and said they needed my birth...
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Anna.B-LC
Anna.B-LC

We're sorry to hear about your experience trying to order your great grandmother's death certificate and what seems to be an excessive documentation requirement. Please conta...

1.0
Product
Vitalchek Death Certificate
I didn't like
  • Making up rules so it feels like a scam
#1163348
I had no problem.The process took less than 2 weeks and the Death Certificate arrived over an hour ago. I ordered by phone and spoke to a young lady in the Philippines (I asked). I asked questions, she answered and fortunately, I ordered before I read the reviews. I...
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3.8
Product
Vitalchek Death Certificate
I liked
  • That the website was fast and easy to order on
  • Quick service and prompt emails
#1076658
My experience with Vital Chek in seeking a death certificate in order to recover some life insurance has been very poor service by Vital Chek.I have spent several hours in seeking the certificate. Today I spent half an hour on the phone without the phone being...
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Product
Vitalchek Death Certificate
#1047362
She ordered it from Vitalchek months ago. She even paid additional money to expedite the process. It never came. She called and wrote to them and complained. They sent her a letter that had a different name than hers. Whomever processed her order never looked at her...
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1.0
Product
Vitalchek Death Certificate
#999935
I've been working with this company for over six months to get a death certificate for my stepfather so I can take over as power of attorney to assist my mother who is suffering from Alzheimer's in writing checks, keeping her bills paid, and intervening/explaining at...
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1.1
Product
Vitalchek Death Certificate
I didn't like
  • Horrible customer service
  • Inability to get a refund when they failed to deliver
  • Inability to get a straight and honest answer
#999890
Trying to get My Daughters Death Certificate was the worst service that I have ever got in doing business with others for over twenty years, they claimed over and over they either never got the item I faxed, emailed, and even after I sent them the two items by US Mail,...
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Product
Vitalchek Death Certificate
#978491
Vitalchek "promised" an expedited retrieval of the documents, which take at least 12 weeks if ordered from the NYS Archives. After nearly a month, they sent a "expedited" form saying the certificates could not be found - despite having given them the exact file...
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Paul1946
Paul1946

After a call to the right customer service contact, a full refund appeared on the next credit card statement.

1.0
Product
Vitalchek Death Certificate
I didn't like
  • No document
#932126
I sent all the required documentation the asked for and they sent me an email asking for all of it again.But there wasn't a way to email the info back with out going through the whole process again and then there was no verification they got it. They are the absolute...
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1.0
Product
Vitalchek Death Certificate
#917397
Vitalchek discloses cost of service only after collecting highly confidential information. Then it pretends it's not exactly sure all the documentation that will be required. (it tells you the next day.) And it KEEPS your information on file! (it's not clear who they...
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1.0
Product
Vitalchek Death Certificate
I didn't like
  • Theft through omission
  • Extremely expensive
  • Horrible customer service
#884117
We ordered a death certificate and vital chek sent a non-descript piece of paper telling me they did a lousy search.Had there been an option to order a search I would have declined paying $45 for a ridiculous search. Stay away! Just go to the county office and save...
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1.2
Product
Vitalchek Death Certificate
#874948