Product: Vitalchek Customer Care Clear all filters (0 of 92 reviews match)
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Don't work with them, since this is just a site that charges people anyways even if they are not reliable enough to get your documents. They could not get death certificate that I got myself 2 years ago, and when I asked them why they said because they can not find it...
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Anonymous
Caroline Koch

I wrote a scathing review about not getting my divorce decree the next day when I paid extra for that kind of shipping. In all fairness, I later found out that the Wa. state h...

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that your record was not found. VitalChek processes orders for vital records agencies across the country. We provide the means for customers to enter orde...

1.0
Product
Vitalchek Customer Care
#1371846
They want more personal information to be provided than the document to be ordered. I was asking for a new copy of my birth certificate to get one of the new style drivers licenses. They wanted me to send them a copy of my current paperwork to get a new copy. Sounds...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We understand your frustration but If delivered to the wrong hands, your birth certificate is a document that can be used by identity thieves for nefarious purposes. In order ...

Anonymous
Joe *** bloW 1

These no good bastards will {{redacted}} 18.50 shipping for a piece of *** paper these bastards need to be {{redacted}} no good MF’s

1.0
Product
Vitalchek Customer Care
#1369683
I've reached out to customer service 3 times to get copy and pasted responses that didn't even answer my question. In fact, it was almost as if they just chose at random what to respond with. Not one response was even a remote match to the questions I asked. I...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are truly sorry to hear about your disappointment with your ordering experience and the level of customer service you have received. We hope you will contact us again and r...

1.0
Product
Vitalchek Customer Care
#1360163
I recently made a post about mine experience with vitalchek and got a reply from vitalchek with a 1-800 number to call to resolve my discrepancy with my order. I called the number only to be told that I was wasting my time if I wasn't trying to order another birth...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We sincerely apologize for the frustration and inconvenience you have experienced trying while ordering your certificate. If you need further assistance, please call us at 800...

Product
Vitalchek Customer Care
#1359882
I have uploaded, downloaded, scanned, faxed, photocopied this so called Vital Record Authorization Form so many times it's not even funny. And every time I get it returned with some non sense, repetitive excuse. The only thing I have not done to this document is shred...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your frustrating ordering experience with regards to uploading your documentation. Please contact us with your order number so we can assist you wit...

Anonymous
Anonymous

Never heard of them and you provided zero background info or situational analysis. Reads like another useless glom of a 3rd party involvement ; your statement about doing it y...

1.7
Product
Vitalchek Customer Care
I didn't like
  • What i am getting now
#1353389
They never informed the reason for cancelling the order and their customer care is pathetic which never answers the call. I am not even made aware of refund status of shipping charges which I had paid. Horrible!!!
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your frustrating ordering experience. Please contact us with your order number so we can assist you with this issue. The quickest way to reach us is...

1.2
Product
Vitalchek Customer Care
#1352999
I tried using VitalChek as they promised to speed up the process, unfortunately you aren't made aware of the fact that you still have to go to a notary until after you give them your credit card info. I tried canceling with an incomplete order within five minutes of...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your frustrating ordering experience. Please contact us with your order number so we can assist you with this issue. The quickest way to reach us is...

1.0
Product
Vitalchek Customer Care
I liked
  • Initially trusted because directly linked to government site
  • Bogus company
I didn't like
  • Because i didnt order from you
  • I did not like getting ripped off
#1351449
On August 25, 2018, I went onto the Ventura County (California) Recorder's website to order death certificates, which led me to VitalChek to order them. When I selected the city section, a disclaimer was noted that a $12.95 fee would be added for each transaction, but...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear about your frustrating ordering experience. Please contact us with your order number so we can look into this for you. We can be reached by private...

1.0
Product
Vitalchek Customer Care
I didn't like
  • See prior complaint submitted
#1343737
My fiancé is incarcerated so he filled out all the required paper work and gave me what I needed to her it because we need it to get married in 2 weeks. At first they said I didn't send the 2nd page of the lease showing his signature. I told them that if they look at...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your frustrating experience try ing to order your boyfriend's birth certificate. Please contact us with your order number so we can look into this f...

1.0
Product
Vitalchek Customer Care
#1337611
I ordered a copy of my husbands death certificate. I later received an email saying to forward supporting documents. I did, then received another email saying the same thing. I emailed them to see what was going on...no reply. I called to try to talk to someone...no...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We apologize with the problems you have encountered trying to reach us. Please contact us with your order umber so we can assist you. The fastest way to reach us is through pr...

Product
Vitalchek Customer Care
#1334163