I requested a copy of my daughters birth certificate. After filling out and paying for everything I was informed I would still need to send in a notarized statement, which I did, and scanned and emailed the copies.
Then I waited..and waited..and waited. After nearly 3 weeks I received an automated phone call saying my paperwork had been reviewed and was being processed. Then I waited..and waited. I checked the status online and it showed the certificate had been sent out nearly 2 weeks earlier. This was well BEFORE I received the automated response!. I emailed to ask what was going on, there response was since I choose to go with USPS they couldn't be responsible for lost mail!.
COMPLETE waste of time and money. If I had ANY idea it was going to take so long just to be processed I NEVER would have used this service!.
Product or Service Mentioned: Vitalchek Birth Certificate.
Monetary Loss: $40.