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Ordered birth certificate and paid $10-birth certificate, $10-processing and $18-overnite delivery. I needed birth certificate for a government job which requires parent's names.

I checked job box only to find out that it is considered short form for PA and parent's names were not included. I called both PA Vital Records and Vitalchek. Both would not help me. Vitalchek insisted it was long form, but PA Vital Records said it was short form and I should have selected travel or passport.

Who would know that as there are no specific instructions stating that if you check the job box, your parents names would not be included on the form. VITALCHEK DID NOT HELP TO RECITIFY THE SITUATION. DO NOT USE THIS SERVICE.

GO ONLINE AND EITHER GO IN PERSON TO OBTAIN YOUR BIRTH CERTIFICATE OR FILL OUT FORM AND MAIL IN. I am out $38 and now have to pay another $10.

Product or Service Mentioned: Vitalchek Birth Certificate.

Company wrote 0 public responses to the review from Mar 20, 2012.
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