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I ordered a birth certificate on July 23rd. A month later, I have still not received anything.

I gave customer service a call today, and was given the run-around. The rep told me that she would contact the state agency, and that they usually get a response within 5 to 7 business days.

I asked if there was a direct number to the state agency, and I was told no, they take all the calls for them. She said that if I were to get a refund, it would be minus the processing fee.Beware!

Product or Service Mentioned: Vitalchek Birth Certificate.

Company wrote 0 public responses to the review from Aug 22, 2014.
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Las Vegas, Nevada, United States #860556

my name is judy reyes,i ordered a death certificate a few years ago paid on line and never received it. very frustrated would not reccomend them.

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