Product: Vitalchek Birth Certificate Clear all filters (386 of 386 reviews match)
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My husband pd.45.00 fir his birth certificate. They sent him the forms back and said we have to pay them again.We will call bbb on this Monday
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear about the issues you have experienced trying to order your husband's birth certificate. Please contact us with your order number via phone at 800...

Product
Vitalchek Birth Certificate
#1168502
My mother requested my birth certificate and paid for it.We both sent in paperwork since it was unaware in the email whose ID and signature they wanted so we both sent ours in. Our order was then denied! I have to have my birth certificate immediately for foster...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We're sorry to hear about the ordering issues you have encountered. Please contact us with your order number so we can look into this for you. Phone: 800-255-2414; Email: ...

1.4
Product
Vitalchek Birth Certificate
I didn't like
  • Not providing the service they claim to give
  • Unclear criterion
  • Rude service
#1168175
I ordered for a birth certificate online for my daughter born a week ago, I submitted my international passport as means of Identification because I do not have a SSN (as requested by the government department).Vitacheck made me submit the same scanned intl passport 4...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your ordering experience. You may contact us at 800-255-2414, vitals.research@vitalchek.com or through our VitalChek facebook page.

1.0
Product
Vitalchek Birth Certificate
#1168143

Vitalchek - Slow getting to me

#1108131
Where iz my birth certificate
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Vitalchek - Lost parcel birth certificate.

#1090686
My husband and did our online information on the same day .My husbands got his back in 2 days from New Jersay. I have nothing to present to HOC housing. I have a meeting with them today with all of my necessary documents. They could diss miss our case. I am from D.C. How could my husbands receive his before me?
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Vitalchek - Ordered and no birth certificate

#1074619
1.0
Details
Ordered several months ago for my daughters birth certificate due to her getting ready to go to prek now it shows that since its over 45 days i must call some *** number w no resp. Want my *** money back would like to know how i can get it since i found nothing on the website of course super pissed off mom
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Vitalchek - Order cancelled for no reason

#1069325
1.0
Details
I ordered a birth certificate for my husband and my order was cancelled with no justification as to why or no refund
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
Their request form clearly detailed what was needed, how to upload, etc.. The process was quick and easy, and the certificate was delivered in less than a week. Based on my experience, I would recommend Vitalchek if someone is willing to pay a little extra for the...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello Thomas. We apologize for the unacceptable treatment you received while checking on your order status. We assure you this behavior is not representative of our customer...

Anonymous
Thomas

The absolute worse. Had a representative cuss me out because I asked a simple question about where my order was. Customer service is full of rejects that have your identy now....

Product
Vitalchek Birth Certificate
#1165613
Vitalchek worked just as it had stated. I lost my birth certificate while moving and needed a replacement. I did not want to have to go all the way back to my birthstate to try and get another one. I chose Vitalchek because they were the recommended vendor site by the...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Thank you for sharing your positive feedback regarding your birth certificate ordering experience with VitalChek. We appreciate your business and your recommendation.

4.8
Product
Vitalchek Birth Certificate
#1147626
PLEASE POST A LIST OF REQUIREMENTS BEFORE REQUIRING US TO PAY!I don't have a DL, so I needed to submit an affidavit for a birth certificate request. I just created a new request under my husband's name (since he has a DL), and they still requested for an affidavit! So...
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VitalChek
VitalChek
Vitalchek Verified Representative

We're sorry to hear about your frustrations with the ordering process. Please contact us by email at vitals.research@vitalchek.com or by phone at 800-255-2414 so we may assis...

1.1
Product
Vitalchek Birth Certificate
I liked
  • That the website was fast and easy to order on
I didn't like
  • Lack of communication
  • Inordinate documentation requirements
#1123601
I was extremely skeptical to order because I read nothing but BAD reviews. But I got mine from Austin, TX through VitalChek and received my Long birth certificate in 2 days on the dot. No complaints, very content .
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VitalChek Network
VitalChek2017
Vitalchek Verified Representative

Thank you for looking past some of the negative online reviews and using VitalChek Express Certificate Service to order your long form birth certificate from Austin, Texas. ...

Product
Vitalchek Birth Certificate
#1111345
I figured it'd be easy to order a birth certificate online.No where did it ever state that once I placed an order (incomplete), that I wouldn't be able to rescind it without a charge. They want to charge me $12.95 just for partially inputting my information and then...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

If you have not already received assistance with your complaint, please email us at vitals.research@vitalchek.com so we may assist you.

1.0
Product
Vitalchek Birth Certificate
I didn't like
  • Missing information
  • Billing practices
#1106894
After entering required information to obtain a birth certificate, Vital Chek needed additional documentation before processing the order.I decided to deal directly with the recorders office in the county I was born. My bank statement shows a charge of $7.00 debited...
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Anonymous
Christa

I typed all my information and then my credit card. After I put in my credit card, it asked for my social security number. This seemed suspicious so I closed the window. Later...

cat8243_78
cat8243_78

I placed an order in July 31st or death certificate it's been on hold since July 31st until August 15th the site says they do not charge the $6 fee until all your documents ar...

1.0
Product
Vitalchek Birth Certificate
#1080543
I selected (on their website) that i wanted the document for "geneology" and "family history." They sent me 2 copies with "INFORMATIONAL ONLY NOT A VALID DOCUMENT TO ESTABLISH IDENTITY." An absolute rip off and waste of my $83.00! Plus there was other info redacted...
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1.0
Product
Vitalchek Birth Certificate
#1076649