I too like many I have learned had a very bad time dealing with Vitalchek. They took three payments instead of one, and more. Tried in vain to get a refund and credit card bill credited. I finally did contact this BBB and file a complaint took one month!
Williamson County Branch
367 Riverside Drive Ste 110
Franklin, TN 37064
Tel: 615-250-7431 Fax: 615-250-7433
I went to BBB web site filed a complaint and was in email communication with BBB in TN. They were very helpful, and contacted Vitalchek and also got me a complete refund.