Not resolved

I went to the PA Dept of Vital Statistics Website, elected to apply for my wife's birth certificate to get a passport. The State Website forwarded me to VitalChek which emplied they could get the birth certificate in 15 working days (due to system overhaul instead of the normal 5 working days).

When the document did not arrive on time I telephoned them and was told 15 - 25 working days. After 25 working days an email was sent out requesting status. I'm running out of time to get my passports and is jeopardizing my trip and a loss of $4000.00.

These people only give you the run around on the telephone.

Go to your state office, do not use this service, YOU HAVE BEEN WARNED!!!

Product or Service Mentioned: Vitalchek Birth Certificate.

Company wrote 0 private or public responses to the review from Jun 19, 2012.
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