This company has been terrible to deal with. They failed to accept a notarized signature. They apparently have lousy equipment because they can't read any documents. They pretty much hide their phone number on the website (866-561-1694) but even if you use it, expect to be on hold for a long long long time.
In sum: this company sucks. Avoid it. Believe me, it is faster to do it yourself. I would have expected much better from Lexis.
Oh--they also make you pay them before they let you know how useless they are. There is also something that says it all has to be completed in 7 days. Might be testing this soon because their incompetence and lousy customer service is what is making this take so long.
Please, please do not use this company.
Product or Service Mentioned: Vitalchek Website.