I ordered a marriage certificate through VitalCheck. I had to notarize and fax them the same document 3 times! Every time their sucky system rejected it with no explanation. Every time I had to call them. Their customer service is terrible, with very rude incompetent employees clearly not concerned at all with your problem.
The whole company is a joke. Would have been faster to go to the city hall. It's a scammy company living out of a monopoly, so they clearly don't care about customer service.
They bring no value. Just sucking money out of a broken system, like parasites.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of vitalchek customer care. Vitalchek needs to read this review and look into the issue (if any) according to poster's claims.