I ordered a marriage certificate through VitalCheck. I had to notarize and fax them the same document 3 times! Every time their sucky system rejected it with no explanation. Every time I had to call them. Their customer service is terrible, with very rude incompetent employees clearly not concerned at all with your problem.
The whole company is a joke. Would have been faster to go to the city hall. It's a scammy company living out of a monopoly, so they clearly don't care about customer service.
They bring no value. Just sucking money out of a broken system, like parasites.
Product or Service Mentioned: Vitalchek Customer Care.
Reason of review: Poor customer service.