I went to LA county website and was looking a way to request for birth certificate
Issues : First of all they defaulted $19 shipping method
Secondly after they charged my card before they asked me for supporting documents.(Notarized copy of certificate)
I called them to cancel my order or change shipping method. The customer told me that she can't change shipping method. Also they will charge me $6 processing fee.
I think LA county should get rid of vital chek rip off company. They must get rid of this company. What's point in spending $40 dollars extra . V disappointed
Product or Service Mentioned: Vitalchek Birth Certificate.
Reason of review: Pricing issue.
Monetary Loss: $40.
Preferred solution: Full refund.
I didn't like: And no refund, Rude service, Misleading information on website, Incomplete information, Defaulting premium shipping.