Not resolved

I went to LA county website and was looking a way to request for birth certificate

Issues : First of all they defaulted $19 shipping method

Secondly after they charged my card before they asked me for supporting documents.(Notarized copy of certificate)

I called them to cancel my order or change shipping method. The customer told me that she can't change shipping method. Also they will charge me $6 processing fee.

I think LA county should get rid of vital chek rip off company. They must get rid of this company. What's point in spending $40 dollars extra . V disappointed

Product or Service Mentioned: Vitalchek Birth Certificate.

Reason of review: Pricing issue.

Monetary Loss: $40.

Preferred solution: Full refund.

I didn't like: And no refund, Rude service, Misleading information on website, Incomplete information, Defaulting premium shipping.

Company wrote 0 public responses to the review from May 01, 2015.
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