Phoenix, Arizona
6 comments
Not resolved

Name:

VitalChek Network, a LexisNexis Company

Phone:

(615) 372-6800

Fax:

(615) 372-6855

Address:

P O Box 1703

Brentwood, TN 37024-1703

Google Map

Website:

www.vitalchek.com

www.officialtraveldocuments.com

Original Business Start Date:

August 1987

Principal:

Mr. Jeff Piefke, VP/Vital Records Division

Customer Contact:

Mr. David Butler, Operations Manager Customer Service

Entity:

Corporation

Incorporated:

April 1988, TN

Type of Business:

Searchers of Records

BBB Accreditation:

VitalChek Network, a LexisNexis Company is a BBB Accredited business.

Additional DBA Names:

officialtraveldocuments.comVitalChek Network, A ChoicePoint CompanyVitalchek Network, Inc.

Call them and complain that is the only way to get the bad companies corrected.

Review about: Documents.

Review #229868 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Vitalchek?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Rose
Lake Forest, California, United States #716002
I have no complaints about vitalchek.com. I ordered my document on the 6th sept evening on line, got the proper paperwork to them on Monday the 9th, I have my marriage certificate delivered today 12th of sept.

Awesome website so easy to navigate and enter your order. Tracking feature on website was soooo easy and relevant.

Very convenient way to order importantly documents from the comfort of your own home. No need to fight traffic, queues, parking etc.

Way to go vitalchek.com.

Those people that are complaining probably did not have their documents in order. Come on people. Please take some responsibility!!!
.
#560195
AVOID THIS COMPANY AT ALL COSTS ! ! !
Bait and switch. I ordered, and paid for, express shipment of a death certificate. I supplied all required documentation. A month goes by and no response from Vitalchek. I called and was told Tamara left the company and that's why my order was in limbo. ??? So Vitalchek didn't have the decency to email me and let me know there was an issue with my request. I finally called again and was told to supply a birth certificate with my parents name. No such document exists, bit Vitalchek will order one for an additional $25.00. I not only didn't get the priority service I paid for, but I'm being held hostage until I cough up another $25.00.
Please don't be taken in by this rip-off company.
ReyesL
#387289
I ordered,notarized,and PAID in good faith two months ago for a birth certificate copy. I have had no corrospondence from the company either, and am now in the process of trying to contact them...go directly through the county recorder and avoid this, especially if you are in a hurry for documents! :(
mirs
#372806
this is so bad they took my money no birth papers
Jay
#311880
I required the long form they sent me an abstract. I tried to get this corrected with the company and was disconnect twice by two different representatives. The documents arrived quickly but for the amount of fustration suffered speaking to a bunch of idiots over the phone I might as well went to my local office.
Jay
#311879
I required the long form they sent me an abstract. I tried to get this corrected with the company and was disconnect twice by two different representatives. The documents arrived quickly but for the amount of fustration suffered speaking to a bunch of idiots over the phone I might as well went to my local office.

You May Also Like

"Before I get into my review of my experience with Preview Models, I would first like to be one of the first to step out from behind the veil of..." Read more
"Ordered my grandsons birth certificate January 20th, 2016 and it's now March 21st, 2016 and I still have yet to receive it. I paid $30 and expect to get what..." Read more
"All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more
"I recently purchased a house in NJ. I used Thumbtack.com to find a hardwood floor refinisher. I located a 11 times 5 star reviewed company called DLS flooring on Thumbtack’s..." Read more
"A better company name would be Epic Disaster. I bought two soccer nets for my kids PTA. I ordered 8x24x4x10 nets. The nets I got were 8x26x0x12, needless to say..." Read more
"2/11/17 I purchased two collars and one set of training lines and 'The Perfect Dog Training Kit'. Cost with tax was $114.17 which I charged to my Chase credit card...." Read more
"When the receipt shows 2 - Greek Gyros ----- $7.98, Then there's a problem with the system. The manager was not at the store and all the clerks there were..." Read more
"Signed up as invited via email, and proceeded to buy an expensive pair of boots (well above the required $50 min. purchase) but was refused the discount upon producing the..." Read more