This company has no telephone number or address located on the website. I been waiting almost 2 weeks for my birth certificate so I can get my passport.
I had already paid to get court documents for another issue, had to pay money again for a name change on my drivers license which I have to wait 45 days to get the original. All I have is a GOVERNMENT ISSUED temporary I.D. Yet when I faxed in my identification several times. The company kept saying it was blank.
So when I faxed it in a 5th time, they emailed me stating my temporary I.D was approved, but to approve the order I have to send the original. I don't get the original till after I leave for CANADA. Plus they took my money, obviously they approved it if they accepted the I.D. and took the money.
Now I have to file with the Attorney Generals offfice of Texas, FTC, and BBB. This is bull.
I should have contact the state vital records instead. Lesson learned.
Product or Service Mentioned: Vitalchek Birth Certificate.
Monetary Loss: $46.