I to am one that got ripped off by these worthless sons-a-***. They do not give a *** about you nor do they have any pride in their service.
They take your money and that is all they are interested in. Why are they not in jail? You or I would be.
I would really like to get nose to nose with you.....use your imagination how it would end up. I for one would like to get behind a law suit and put these jerks out of business and create a great big hole in their pockets.