My Name is Sherry Hembree. On April 5th I ordered a birth certificate.It is now Wednesday,April 21 And I still have not yet received my birth certificate. Vital Check has several address where my birth certificate has been sent. I need my birth certificate for medical purpose and have been charged extra fees because Vital Check has sent it incorrectly to UPS . This is not right and I feel if Vital check does this to me being 1 person they can and will do it to another person.
Vital Check 1866-550-1853
Mrs Redding 513 309-8135
UPS Kelly Harrison direct line 513-852-6179
I have been through phone call after phone call then when calling customer care at Vital check at 1-800255-2414 I was put on hold then hung up on without even speaking to anyone. Not only have I been inconvienced but upset to the point I have cried over this. I have been charged extra fees and feel I should be opologised to as well as rembuursed and I still do not have my birth certificateThis issue is still left unresolved and I would appreciate some help in this matter.
The tracking number is 1z0380e42910388509
Order# is 220441102
The Birth Certificate should go to the below address:
4503 Eastwood drive apt 14308
Batavia, Ohio 45103
Product or Service Mentioned: Vitalchek Birth Certificate.