I placed an order for my newborn baby to get a birth certificate, while in their website there is no mention that it usually takes at least three weeks not 2 to 5 days.
When I called to get a refund they declined , eventhough no service was rendered.
These people are unprofessional and should be stoped from scaming people, and stealing their money.
At first, they said they will refund 38 dollars, when I called the next day they said that my request was declined and they started talking about the 18 dollars for rushing through ups that they refused to refund.
Their website compares to those nigirian scams
Product or Service Mentioned: Vitalchek Birth Certificate.
Reason of review: Not as described.
Monetary Loss: $52.