On 6/02/17 I applied online for my Birth Certificate and I received confirmation that all docs were complete. On 06/09/17 they sent another email that more docs were needed but direct to their website link to complete.

I went there and you go to "Manage my Account". I go there and all 4 boxes were checked that my order was forwarded to the State of PA. I called twice and was on hold for over 1 hour. When I talked to the rep she did not know what was missing but said I should re-submit all docs.

I believe this is a fraudulent company so I cancelled my order and filed a dispute with my bank. Very Bad If Legit Company!!!!!!!!!!!!!!!!

Product or Service Mentioned: Vitalchek Shipping Service.

Reason of review: Left hand doesnt know what the right hand is doing possible fraudulant site.

Monetary Loss: $48.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Jun 09, 2017.
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