On 6/02/17 I applied online for my Birth Certificate and I received confirmation that all docs were complete. On 06/09/17 they sent another email that more docs were needed but direct to their website link to complete.
I went there and you go to "Manage my Account". I go there and all 4 boxes were checked that my order was forwarded to the State of PA. I called twice and was on hold for over 1 hour. When I talked to the rep she did not know what was missing but said I should re-submit all docs.
I believe this is a fraudulent company so I cancelled my order and filed a dispute with my bank. Very Bad If Legit Company!!!!!!!!!!!!!!!!
Product or Service Mentioned: Vitalchek Shipping Service.
Reason of review: Left hand doesnt know what the right hand is doing possible fraudulant site.
Monetary Loss: $48.
Preferred solution: Full refund.