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Vital Check required carrier fee of $17.50 for my birth certificate to be sent to me by FED-X ar UPS with a signature required.....I received it in my mail box with a stamp on it for 35 cents .... no signature required.....where is my $17.50.

I find it unsatisfactory that a company could charge this amount of money and not offer a refund or compensation . This is outright fraud.

Vital Check already charged a fee of their own for $11.25 and an agency fee of $15 so where is my $17.50 carrier fee .... in someones pocket?

Product or Service Mentioned: Vitalchek Birth Certificate.

Company wrote 0 public responses to the review from Jun 09, 2012.
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Anonymous
#496006

VitalChek Customer,

If the issuing agency made an error in shipping your record via the wrong method, we can certainly provide a refund. Please contact me directly at 800-669-8313 Ext: 86879 for assistance.

Thank you,

David Butler

VitalChek Network

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