The reviews are true. VitalChek takes your money then washes their hands of anything to do with your order.
Pennsylvania took over a month to start processing my order (not counting the 20 business days) and VitalChek was worthless. All they will do is make excuses for incompetence at the vital records and tell you there is nothing they can do. This system is completely broken!.
If you have the time, you are better off going directly to the state agency and bypassing VitalChek. There is absolutely no value attached to the cost they add to the processing of vital records.
This reviewer shared experience about problem with delivery and wants this business to have the product delivered as the author lost $40. This person is overall dissatisfied with Vitalchek. The most disappointing about vitalchek online order at Vitalchek was apathy and slow service Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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