The reviews are true. VitalChek takes your money then washes their hands of anything to do with your order.
Pennsylvania took over a month to start processing my order (not counting the 20 business days) and VitalChek was worthless. All they will do is make excuses for incompetence at the vital records and tell you there is nothing they can do. This system is completely broken!.
If you have the time, you are better off going directly to the state agency and bypassing VitalChek. There is absolutely no value attached to the cost they add to the processing of vital records.
Reason of review: Problem with delivery.
Monetary Loss: $40.
Preferred solution: Deliver product or service ordered.
I didn't like: Apathy, Slow service.