Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Value for money

They didn't find the record but charged me all the fees anyway. I tried calling but finally gave up after 45 minutes on hold.

I then emailed for clarification and they were very rude. They told me tough s**. I finally went to my credit card company to refund my money. All along I agreed to pay for their 'search' fee but not the document as they never delivered it.

They wouldn't even agree to that.

I can't believe that they think I should pay for the documents that they never delivered. They even charged the express delivery fee.

They are a total scam - go to the state agency directly.

Review about: Vitalchek Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $94.

Preferred solution: Full refund.

I didn't like: Really really bad service, Never answers the phone, Billing issue, Misleading fees.

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