Not resolved
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Value for money

They didn't find the record but charged me all the fees anyway. I tried calling but finally gave up after 45 minutes on hold.

I then emailed for clarification and they were very rude. They told me tough s**. I finally went to my credit card company to refund my money. All along I agreed to pay for their 'search' fee but not the document as they never delivered it.

They wouldn't even agree to that.

I can't believe that they think I should pay for the documents that they never delivered. They even charged the express delivery fee.

They are a total scam - go to the state agency directly.

Product or Service Mentioned: Vitalchek Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $94.

Preferred solution: Full refund.

I didn't like: Really really bad service, Never answers the phone, Billing issue, Misleading fees.

  • hidden taxes
Company wrote 0 private or public responses to the review from Sep 20.
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