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1.0

I placed an order on 7/23/16 and was told 2-25 business days. Now that it"s 9/14 and 38 business days and still nothing.

I called the number on my receipt to get automated information and all it said was it was sent to PA on 7/25 and when you finally get to talk to someone that's all they can tell you too. They give you no information. They did send me an email after the phone call saying they got it on 8/4 and it would take 10-20 business days.

The problem is when they sent the email saying that it had already been 29 business days. This company sucks

Reason of review: Order processing issue.

Preferred solution: Deliver product or service ordered.

VitalChek Cons: Delivery much slower than advertised.

Location: Philadelphia, Pennsylvania

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Same issue here. Ordered on August 11; on August 23 the Vital Chek status report gave me a UPS tracking number that says the order was processed waiting for pickup.

However, UPS says the order is still not ready to be picked up and its now Sept 15.

This is not the "2-5 business day" processing time VitalChek said I'd get. So I still have no idea when I'll get the certificate I ordered.

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