VitalChek - Shipping Service Review from Atlanta, Georgia
Scam!! I went online to pa.gov
To order my birth certificate and was directed to this third party site.
I am actually just as upset with my own government as I am with vital check. The website redirected my request to them. They state that they are the fastest and easiest way to get a birth certificate. Lies.
I ordered on September 7th. It was recieved by vital records (allegedly) on the 8th. I called on the 16thbtonchecknmy status and vital check said it could take an additional 20 days. I paid 48!dollars for a load of bs.
I drove 2 hours to Harrisburg, paid 20 bucks and my birth certificate will be ready for pickup in three days. I asked if they could check on the status of vital check and they said all they could check to see is if a request was submitted and it was not. The woman behind me went through vital check and 35 days later...nothing from them. Moral of the story...vital check is bs, the state of Pennsylvania should be ashamed of themselves for false advertising and the customer service reps at vital check need a reality check.
They are rude but I guess if you work for a sleezy company, you have to have an element of sleeze. So mad that they stole my money.
Reason of review: Order processing issue.
Location: Atlanta, Georgia
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Comments
Please avoid publishing any personal information and promotional content
Well, I ordered PA birth certificates on August 13th and it is now October 7th and I have yet to receive my birth certificates. I, too, paid the expedited fee. Unfortunately, I am in Kansas so I cannot pop over to a local office and pick up the birth certificates.
I have reported them to the BBB.