Was going to print and mail my order to the Louisiana Dept of Vital Statistics for birth certificate, then thought I would just look at the online order. Instead of ordering 2 copies at $15 each, I decided I would order just 1, and pay VitalChek $12.95 for convenience.
After I placed the order, Boom! "Shipping" is $19.50! For a letter! I called their Customer Service, which isn't, and requested that the order be cancelled.
He looked it up and said it had already been submitted and I couldn't cancel it - less than 10 minutes after placing it! And, oh, it's UPS, not mail. I had no choice!!
A total freaking rip off! And there is apparently nothing I can do because Louisiana and its notoriously honest politicians have cut a deal with VitalChek.
Product or Service Mentioned: Vitalchek Birth Certificate.
Reason of review: Pricing issue.
Monetary Loss: $33.
Preferred solution: Full refund.
I didn't like: Rude service, Dismissive operator.