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I have placed two orders and I need to confirm that they have been received. I talked to a person to make sure and she had no information to assist me. Please call 612-867-1248 or give me a phone number I can call for assistance. I am checking to make sure that I have...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Thank you for reaching out to us with your concern. I have passed your request on to one of our customer service specialists who should be contacting you. If you need to conta...

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#1382379
Vitalchek - Birth certificate
I have been waiting on my birth certificate since august 30 2018. It was assigned a tracking number and this tracking number has not moved. I was told that it take 60 days for Tx to send you your certificate. But it took 60 seconds or less to take my monet
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear that the vital records agency has such a long processing time for your birth certificate order. Please contact us with your order number so we can ...

1.4
#1382241
I paid to have the certificate expidited for my social security. I was promised 5 to 10 days. Alowing for weekends off, it has been 11. Today when i called they said NY had all day to process, which i was promised it would arrive today. Now i have to wait till tomorrow...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear you have not received your certificate yet. The processing times we provide are the average processing times provided to us by the agency. If you s...

GlassDuck777
GlassDuck777

Did you receive you papers. I been waiting since Aug 30 and nothing is delivered to me. But they got my money. I'm ***

1.5
#1382144
This service stinks. They had UPS send it back, rather than hold it in a center for five days for me to pick it up. This is after they tried to deliver three time! I was here all three days!! I guess they don't knock very loudly!!! Now what do I do?? There are no live...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear that you did not receive your order from UPS. Please contact us with your oder number so we can assist you with locating your record. More than lik...

#1380152
My daughter ordered my birth certificat over 4 moonths ago. They took money out of the account and still have yet to receive my certificate
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We apologize that your daughter has not yet received her birth certificate order. Please have her contact us with her order number so we can look into this for her. The quicke...

#1379641
My husband passed away and I am in need of my marriage license for Social Security, pensions, etc. I paid $68.50 on the 26th of September; website states 5-10 business days. I checked status today (October 11) and order is still 'processing'!! OMG............I have...
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#1379339
First, the website is not great and it crashes when you try to make an order, I had to fill my form out at least 4 times because it would just reset. Then, after waiting two days, I finally got my expedited package in the mail and the birth certificate had the wrong...
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1.7
I liked
  • Prices are upfront
I didn't like
  • I had to call them to find out what happened to my order
  • Enire experience
#1379279
I'm 53 years old and recently relocated to Florida. I requested a copy of my birth certificate from KY. Vitalcheck now handles this. My bc arrived with my name misspelled (2 letters wrong). I was told to file for a name change $40 and petition the court $300+. I have...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that the birth certificate you received contained a spelling error. While VitalChek is the ordering service for vital record agencies across the country, ...

#1378909
Card was charged immediately and estimated processing time was 5 - 10 days. After 12 days I was told I should be getting it in a few days but was only on day 9 so it was within the processing time. HUH? Ordered a Sunday, called Tuesday two weeks later. HOW is that only...
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VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about your ordering difficulties. We hope you will contact us again with your order number so we can assist you with this matter. The quickest way to reac...

1.0
I didn't like
  • I had to call them to find out what happened to my order
  • Delivery much slower than advertised
#1377396
I agree with everyone else these people are a total rip off DO NOT and again I say DO NOT do business with vitalcheck it's best to order your certificates straight through the state you need it from I ordered my child's birth certificate back in August it is now...
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FlippantSriLankanElephant693
FlippantSriLankanElephant693

It may take some digging on-line but find the state's vital records or health dept. number. Call them directly and have your Vitachek order number. They can track it down for ...

VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that you are dissatisfied with our service and that you have yet to receive your order. Please contact us with your order number so we can look into this ...

1.0
#1377221