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I was adopted and have been searching for my birth parents for 40 years. Vitalchek assures me that for $40 the will get it for me. When I get it it's the birth certificate of when my adoption was finalized on May 27th 1960, of which I all ready had 4 copies of. I...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.3
#1419397
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Vitalchek - Much better

Finally got it straight . Records good.
Company wrote 0 public responses to the review from Dec 06.
#1416451
10/4/18-filled out online request for death certificate. 10/10 got an e-mail asking for additional info, promptly called them and provided it. Called automated service 10/26, was told order would be shipped within 24 hours. Called 11/2, updated info that was recorded...
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Company wrote 0 private and 1 public responses to the review from Dec 04.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We apologize for the frustration you have experienced. VitalChek is the order processing service for vital records agencies across the country We process your order and submit...

1.0
#1415403
Need to send my Picture ID of Lic. but did not get internet e-mail right Francine in Albany NY Have sent three times and returned Vitalchek@AlbanyNY.gov subject Francine birth cert Arthur Joseph Santore -
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Company wrote 0 private and 1 public responses to the review from Dec 04.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. Please contact us with your order number so we can look into this and assist you in any way possible. The quicest way to reach us is through a private message on our Fa...

#1415315
THIS IS WHAT HAPPEN TO US. WE ASKED TO CANCEL OUR ORDER AFTER HAVING SOME ISSUES. WE CALLED STATING THAT WE NO LONGER WANTED A BIRTH CERTIFICATE THROUGH THEIR AGENCY. THE REPRESENTATIVE ON THE PHONE SAID THAT WE WOULD NOT BE CHARGED, BUT NEEDED TO PAY A $9.00...
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Company wrote 0 private and 1 public responses to the review from Dec 03.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We apologize for your frustrating ordering experience. Please contact us with your order number so we can look into this for you. The quickest way to reach us is throug...

1.0
#1414442
I have preserved my birth certificate 2 1/2 months ago and nothing as come and my trip is December 29
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Nov 30.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear that you have not received your birth certificate. If you need assistance with you order, please contact us with your order number so we can assist...

1.1
#1411820
I was born in NYC and misplaced my birth certificate. This is not some 3rd party that handles your order in a reasonable amount of time. From what I've seen, this is the only way to order records online. Government websites (nyc.gov) redirect here in order to get your...
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Company wrote 1 public responses to the review from Nov 26.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We apologize for your negative ordering experience. Please contact us with your order number so we can assist you with this matter. The quickest way to reach us is via private...

#1408177
ordered 2 birth certificates and havent received then yet uts been more then a month
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Company wrote 0 private and 1 public responses to the review from Nov 23.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear that you have not received your birth certificate order yet. Please contact us with your order number so we can look into this for you. The quickest way t...

#1406443
Mi nombre es Edwin González ordene un certificado de nacimiento de Puerto Rico y me sacaron dinero sin procesar mi orden, también hace 2 semanas mi hermano hembio la misma edentificacon edentificacon y recibio su acta de nacimiento y yo estoy haciendo un complain por...
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Company wrote 1 public responses to the review from Nov 21.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

Lamentamos saber que aún no ha recibido el pedido de su certificado de nacimiento. Póngase en contacto con nosotros con su número de pedido para que podamos verlo por usted. L...

#1405149

Contact Vitalchek

Mailing Address:
VitalChek
P O Box 1703
Brentwood, Tennessee 37024-1703
United States
Phone:
(866) 561-1694
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When requesting a birth certificate, the first screen asks for your current legal name. That's all good, however, when you get to the screen asking for your BIRTH name, you CANNOT change your first name, which is automatically populated using your "current legal name."...
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Company wrote 0 private and 1 public responses to the review from Nov 19.
VitalChek Network
VitalChek Network
Vitalchek Verified Representative

We are sorry to hear about the issues you encountered while trying to place your order. Please contact us with your order number so we can look into this for you. The quickest...

#1403955