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I ordered my birth certificate online through the NYC website on 05/23. I was really worried about getting it in time for my cruise to Mexico on June 5th.

I saw the reviews before hand so I was really worried about my certificate getting delayed so as soon as I processed the payment I followed up with the NYC dept of health and and mental hygiene to expedite it even more they said they haven't received yet. I gave them a call the next day because it had updated on my end that it was sent to the dept and the lady sent emails to further expedite the process because of my trip coming up. When I tell you the dept immediately sent it the next day for delivery and I received it on 05/26! I was so ecstatic!

thanks to vital chek and NYC dept of health and mental hygiene I did pay expedite shipping my total was only 40.38 compared to the other companies charging $100 +. So I said all this to say thar if youre having an issue it may just be with the people who are processing your vital record that is taking forever because Vital Chek doesn't send it to you they do! Vital Chek just takes the payment and sends the request to your health dept etc.

Sooo the issue is really with them that you all are having I can say if you were born in New York you are A-OK! :) HOPE THIS HELPS SOMEONE!

Reason of review: On time delivery.

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