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I ordered a death certificate for my spouse I put the name Joseph M santore and got this letter saying could not find the death record and got charged so I ordered another and actually questioned myself and I was so upset and put Anthony and it came but the name did say Joseph M santore the one I put at first so I need a refund for the first order either one one refund and here is the paper and I was correct the first time I want to be clear so you understand the first time when I wrote Joseph M santore it said could not be found after all these years questioning myself than did it again with the other name Anthony and it said Joseph M santore the first time I got a letter and the next time was the certificate I was right

Product or Service Mentioned: Vitalchek Death Certificate.

Reason of review: Bad quality.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Jul 10.
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VitalChek Network
Vitalchek Verified Representative

Hello. We are sorry to hear about the issues you experienced with your death certificate order.

Please contact us with your order number so we can look into this situation for you. We can be reached by phone at 800-255-2414, by email at or by private message on our Facebook page at

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