I ordered a Death Certificate and these guys haven't delivered it on time. We are well beyond the very long time specified when I placed the order.
When you try calling these guys, no one is available to answer "due to the extremely high call volume". This is because they are poorly staffed and disorganized. They are just taking advantage of people who have the need for vital documents but who cannot obtain them in person. I have rated over an hour trying to get one of their representatives on the phone.
They operate as a shell organization with no one assigned to resolving problems. Use one of the other services.
VitalChek is garbage. My Rating is zero on ten!
Review about: Vitalchek Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
I didn't like: Did not provide the death certificate i ordered, It is a rip off and false representation.