VitalChek - It is a scam
They have over $97 dollars of my money and despite submitting two forms of photo ID they say I have not submitted 2 forms and now have cancelled my order. There is no customer support other than form emails that do not answer the question submitted.
And I have submitted several complaints to them. I am now going to contact the state of Colorado about this company them recommend and the fact that it is a scam.
They claim to have excellent customer support but in fact the email they provide : support@***.org is not a valid email so there is no existing support or any kind a customer can contact. Do not use this firm despite Colorado listing them as a source for vital records.
Reason of review: Did not supply birth certificate..
Monetary Loss: $97.
Preferred solution: Full refund.
VitalChek Cons: All.
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Hello. We are sorry to hear you are having trouble getting customer support for your vital records order. Based on the customer support email address you provided in your post (support@usvitalrecords.org ), you have placed your order with a company other than VitalChek (usvitalrecords.org is not affiliated with VitalChek.) We wish you well and hope you receive the assistance you are seeking.