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First my boyfriend ordered my birth certificate and paid online. Then got email saying, needed another document.

So he emailed back, and vital check never responded and kept money. So i ordered and now its been 30 days. I needed it for passport as we planned a trip and its nonrefundable. Well guess what?

We lost the money. I am working with attorney first thing. Monday to go after this fraud place.

I could have taken a plane there to getbirth certificate, it would have been easier, cheeper, and I wouldn't have been in hospital for panic attacks and out $5.000.000. If your desprate to rip people off, so yourself

Reason of review: Order processing issue.

Location: Everett, Washington

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VitalChek Network

We would like to apologize for the experience you had while using our service. VitalChek partners with vital record agencies across the U.S.

Each agency has its own unique requirements and therefore can have different processing times. While some agencies process orders immediately, most process orders in a matter of a few days and a handful of agencies are backlogged and take significantly longer. VitalChek has no control over processing times at the vital records agencies once the order is submitted to them and processing times vary from agency to agency based on workload, staffing and a number of other factors. While most vital records agencies process certificate orders in a matter of days, there are some that are unfortunately backlogged with orders.

Again, we are sorry for the delay and hope that you will contact us again so we can look into this situation for you. Please call us with your order number at 800-255-2414, email us at vitals.research@vitalchek.com or private message us through our VitalChek facebook page โ€“ Facebook.com/VitalChek.

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