VitalChek - I almost didnt use this company because of the reviews BUT
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New Reviewerif you follow everything that they tell you to do and do it correctly, you will receive what you ordered. I called vital chek from there number : 866-561-****
i spoke to a rep named Treena. She was awesome! I told her about all the awful reviews on pissed customer.com and she explained to me why.
1. USE VITALCHEK.COM LEXUS NEXUS instead of ancestry or other third party.
2. Call and tell them your situation first before trying to obtain documents, some documents like an aunts death record YOU ARE NOT ENTITLED TOO.
3. Constantly check your order status on vital chek's "my order" to see what happens next, make sure you understand the "processing time" given to you on your order confirmation is the processing time NOT for vital chek and actually for the county office you are requesting documents from.
4. If a notary is needed ONLY go to places that use a RUBBER stamp, not an IMPRINT stamp i repeat not! the county offices need to be able to read everything inside the stamp clearly and only rubber stamps look good through fax.
5. You can also call the county recorders office and ask them personally if they received the request.
6. Remember vital Chek isnt open on weekends and neither is the County office. When using vital Chek order it first thing Monday morning and complete the steps needed the SAME day, or you are the one increasing the processing times NOT vital chek.
7. Vital Chek is ONLY an ordering company. They are not responsible for a different birth certificate that belonged to someone else being sent to you, the county office where it was processed, stamped, printed and shipped is the place that is responsible for it. Vital chek does not have access to the Vital statistic records such as marriage licenses, birth certificates, death certificates or divorce. ALL that vitalchek does is send your order with your information to the recorders office sooner than obtaining one from the state IF done correctly.
8. If you do not use the correct website Vitalchek.com and you use a third company and wonder about all these extra fees and 6 dollar charges then YOU are the *** not Vitalchek. To order a birth certificate from whatever state you choose you must pay the STATE's fee, PLUS expedited "overnight" air service which is 20.00 because its a LEGAL document just like how its 14.95 plus tax for OVERNIGHT SHIPPING FOR A PASSPORT. They also choose to use UPS instead of USPS because the signature to ensure delivery of the document is very important and AGAIN something you must use when obtaining certified documents in a hurry. VITALCHEK's only fee is 12.95 because they are an ORDERING COMPANY. YOU MUST PAY THEM 12.95 TO ORDER FROM THEM BECAUSE ALL THEY DO IS ORDER A DOCUMENT FOR YOU. THEREFORE THEY HAVE A RIGHT TO CHARGE FOR IT. YOU CHEAP FRIGGEN AMERICANS....
----THOSE ARE THE ONLY FEES, A BREAKDOWN OF THE DOCUMENT PRICE ITSELF , SHIPPING WITIN THE US IS 20.00 OVERNIGHT SHIPPING AND 12.95 FROM VITAL CHEK. IF THERE ARE MORE FEES THEN THAT YOU ARE MOST LIKELY USING A THIRD PARTY. NOOOOOOOT VITALCHEK'S FAULT.
I will now tell you our situation. We needed my husbands passport in a hurry, when we realized he did not have a birth certificate we were crushed, we didn't think we could get to go on our trip because you need a birth certificate for the passport. We live in WA and he was born in California. We looked online to the county recorder to see how long the processing times were if we did it by mail. it stated 4-6 weeks. I came looking for reviews before I used vital Chek, I was disgusted by the company based off the reviews and wasnt sure if i should use the company until i called them myself and i still spent an entire week stressing because of the reviews until i received my husbands PERFECT certified birth certificate this morning. We followed the steps needed and got everything back to them that they required from us within the same day, we ordered on Thursday, Friday the county had processed the birth certificate and we had to wait until Monday for it to ship because it was the weekend, it is now Tuesday at 10 Am and I received the birth certificate. If the customer cant follow the directions and keep in active contact with the company, mistakes will be made, i hope my reviews help and you follow my instructions :)
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lucky for u *** what if a person did all the correct steps and still did not receive it