Grand Junction, Colorado
Not resolved

Husband needed a birth certificate quickly to change over his driver's license from another state.We went through Vital Chek, starting their process back in the middle of June.

It's now the end of July, we've received different stories about what is going on with the order... but have never received anything at all! No birth certificate, no refund. Just the run around while they keep close to $100.

They will not respond to any e-mails, and we cannot reach them via phone. I am currently having my bank investigate the charge to get my money back.


Review about: Vitalchek Record.

I didn't like: Not a birth certificate, And no refund, Paying money and getting nothing, I had to call them to find out what happened to my order.

Review #891093 is a subjective opinion of a user.

Turnaround Time
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Value for money
Diversity of Products or Services
Product or Service Quality
Advertised vs Delivered
Additional Fees
Reason of Review / Monetary Loss Not as described / $100
Preferred solution Full refund

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