Vitalchek - DON'T USE!

Husband needed a birth certificate quickly to change over his driver's license from another state.We went through Vital Chek, starting their process back in the middle of June.

It's now the end of July, we've received different stories about what is going on with the order... but have never received anything at all! No birth certificate, no refund. Just the run around while they keep close to $100.

They will not respond to any e-mails, and we cannot reach them via phone. I am currently having my bank investigate the charge to get my money back.


This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Additional Fees
Turnaround Time
Advertised vs Delivered

  • What I liked
      No items
  • What I disliked
    • Not a birth certificate
    • And no refund
    • Paying money and getting nothing
    • I had to call them to find out what happened to my order

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Vitalchek Record
Review category
Professional Services
review #891093

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