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1 comment

PLEASE POST A LIST OF REQUIREMENTS BEFORE REQUIRING US TO PAY! I don't have a DL, so I needed to submit an affidavit for a birth certificate request.

I just created a new request under my husband's name (since he has a DL), and they still requested for an affidavit! So I spent $18 (service charge that you can never get back) and will spend another for the affidavit. Wouldn't it be so much better if they posted requirements so the costumers are clear with what they need? Not surprising them with they need whatever document.

And hate that no refund policy. Your service isn't cheap I wish your quality was at par!

Product or Service Mentioned: Vitalchek Birth Certificate.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Full refund.

I liked: That the website was fast and easy to order on.

I didn't like: Lack of communication, Inordinate documentation requirements.

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VitalChek
#1386041
Vitalchek Verified Representative

We're sorry to hear about your frustrations with the ordering process. Please contact us by email at vitals.research@vitalchek.com or by phone at 800-255-2414 so we may assist you.

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