After waiting to receive a birth certificate for my family member for more than 2 weeks, I called their customer service. The customer service attitude was horrible.
She couldn't tell me why it's taking so long.
She said she would check with the local health department and get back to me. I didn't hear back from them at all next day. I finally decided to drive to a local health department spending 4 hours.
I found that Vitalchek request didn't reach the department. I paid the Vitalcheck $50 and received nothing -- literally nothing.
We paid $12 at the local department and received the certificate right away. DO NOT USE this company.
Review about: Vitalchek Birth Certificate.
Monetary Loss: $62.