Worst customer service ever.Could not find the record for no reason although all the information provided was correct.
I contacted the court and they said they had the record available, but vital check is claiming they couldn't find it. Representative is very rude and would not provide any information. Such a company should be banned from accessing private records or even try to search for it since they don't have the right tools in place or the right people to handle these sensitive issues.
Watch out before trying to use their service because it is easier and cheaper to go to the source and get your record yourself.
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $28. The author is overall dissatisfied with Vitalchek. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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