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Product or Service Quality
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Value for money

I ordered a birth certificate for my niece.I ordered in January is now march 24.I called and they said that we dont know when it will arrive and may take 3 days to get a hold of anybody for a response.They said they tried to get a hold of somebody but no one answered.They gave me same number so I called and got someone on the phone right away.If you can i would highly suggest going somewhere else.I asked for a refund since they didn't get it on time,they told me if you get a refund you might not receive anything.I am tired of having to pay for services and company's like this one can do whatever they want and take your money and you just have to deal with it.

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

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