I paid extra to have my birth certificate mailed quickly and not only have i never recieved ups held my package and would not let me pick it up because my address on my id dod not match the mailing address which was given to vital check correctly i do not know why it never reached my house. I tried to explain this to vital chek and they tried to charge me an extra $13 to change my address to the one on my id because of ups regulations so i can pick the package up. I spent $44 with this company and i havent recieved my birth certificate or a response from vital chek and no answer from customer service.
Product or Service Mentioned: Ups Next Day Delivery Service.
Reason of review: Problem with delivery.