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I placed an order for 2 death certificates with (LexisNexis) Vitalcheck. I had the option of postal delivery for $9 for each certificate, but I opted for the UPS delivery paying an extra $36, as the ad indicated an expedited delivery & I needed the certificates for an appointment for my mother with Human Services.

My sister & my brother-in-law were my mother's caretakers. Both of them passed away this year. The order was placed on 5/21. Today is 7/23.

I followed up 2 times on the telephone on 7/13 & again today.

I needed the documents for my mother for Medicaid. The alloted time to submit the documents has expired & she was denied.

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Dear Customer,

Please contact me directly at 800-669-8313 Ext: 86879 for assistance with your outstanding order.

Thank you,

David Butler

VitalChek Network

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