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Contact VitalChek Customer Service

How to Reach a Person at VitalChek

Verified Contact Information

Toll-Free Number:

  • 1-800-669-8313
Call Now
Send Message

Customer Service:

  • 1-866-237-2133
    LexisNexis
  • 1-888-219-3786
  • 1-615-372-6800

Legal:

  • 1-800-669-8313 ext 86885

Customer Service:

vcn_helpdesk@vitalchek.com
vitals.research@vitalchek.com

VitalChek Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular VitalChek Phone Number
1 (800) 669-8313
Average Hold Time
00:14:50
Average Calls duration
6 minutes
Most Popular VitalChek Email Address
vcn_helpdesk@vitalchek.com
VitalChek Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact VitalChek?

VitalChek customer service enlists many contact numbers to assist clients and ensure a hassle-free experience. The toll-free VitalChek phone number for customer queries and concerns is 1-800-669-8313. Some other VitalChek customer service numbers can be used by customers for the registration of complaints, to propose subject-specific doubts, or to clarify particular problems. Likewise, the VitalChek com phone number, 1-866-237-2133, can be used to talk to the trained professionals at VitalChek regarding your query. To collect information regarding LexisNexis, clients can call VitalChek customer service number at 1-888-219-3786 and 1-615-372-6800. The above-mentioned VitalChek contact info is helpful for clients who wish to get their queries solved over calls. This can be done instead of visiting VitalChek customer services in person.

Other than using the different VitalChek phone numbers to talk with the customer care representatives at VitalChek, you can contact VitalChek support through email. VitalChek offers several email addresses for other purposes instead of VitalChek contact number. For general help and inquiries, you can reach out to vcn_helpdesk@vitalchek.com. If you have specific questions regarding gateway-related matters, you can use vitalchek_gateway@mailca.custhelp.com. For issues related to research, contact vitals.research@vitalchek.com. Feel free to utilize the email addresses mentioned above to contact VitalChek and get answers to all your concerns and queries from VitalChek phone customer service.

To contact VitalChek via their website, follow these steps for assistance. Firstly, go to the official VitalChek website. If you prefer to navigate the site in Spanish, you can choose this language option in the webpage's top right corner. Next, locate and click on the 'Support' section. Here, you will find Frequently Asked Questions (FAQs) and an option to check your order status. If your queries still need to be addressed through these options, proceed by clicking on 'Ask a question.'
Upon selecting 'Ask a question,' a new page will appear with a form to be filled out. Provide your details, queries, and any concerns in this form provided by VitalChek. Fill in the necessary information and submit the form. After submitting the form, you can expect to hear back from the VitalChek team within 2-3 business days. Contacting the company via website allows you to communicate your inquiries through the website and receive timely assistance.

PissedConsumer Club

Contact Information

VitalChek Website:

VitalChek Help Center:

Corporate Office Address:

LexisNexis VitalChek Network Inc.
PO Box 1703
Kilmarnock, Scotland 37024-1703
United Kingdom

Other Info (opening hours):

Other Location:

6 Cadillac Dr Ste 400,

Brentwood, TN 37027

More contact details

Fax:

+1 (615) 372-6948

How Customers Rate VitalChek Support?

4.0 / 5
Good

Based on 6.2K calls to VitalChek customer support through PissedConsumer.com and 6 survey responses.

Total Calls
6.2K
Avg Call Duration
05:56
Issues Resolved
8%

Why Customers Call VitalChek?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 35%
  • Request for Information 27%
  • Shipping and Delivery 15%
  • Product/ Service 8%
  • Payments and Charges 4%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Return/ Replace 2%
  • Website/ Application 1%
  • Account <1%
  • Questions About an Order <1%
  • Cards <1%
  • Staff <1%
  • Employment <1%
  • Streaming Services <1%
  • Fraud & Security Issues <1%

Customer Inquiries & Issues

35%
  • "Havnt received my birth certificate yet"
  • "lost birth certificate"
  • "Track a birth certificate"

Request for Information

27%
  • "Check on my application"
  • "Checking on my birth certificate"
  • "Check status"

Shipping and Delivery

15%
  • "Have not received order"
  • "Tracking a birth certificate"
  • "Didn't get certificate yet"

Product/ Service

8%
  • "Problem with transaction"
  • "problem with shipping"
  • "Error"

Payments and Charges

4%
  • "Didn't receive what I paid for"
  • "I paid for a copy of my son's birth certificate and got an email saying it was shipped over a week ago and it has not arrived."
  • "Need to complete Payment process"

Activation/ Cancellation

3%
  • "Order cancelled"
  • "Cancel birth certificate"
  • "Birth certificate cancel order"

Refund

3%
  • "Refund"
  • "Refund for birth certificate"
  • "Need my refund"

Return/ Replace

2%
  • "It's not allowing me to send my correct notarized documents please someone help me I've been calling. I'm about to have heart surgery I need this taken care of before then."
  • "Change of zip code"
  • "Change of zip cope"

Website/ Application

1%
  • "Expisite"
  • "Trying to locate my application. It was mailed off on july 1st. Ive received no info."
  • "Application query"

Account

<1%
  • "I don't see my order placed but you took money out of my account let me know my marriage certificate is being mailed tomorrow cause I paid for next day delivery or refund my money"
  • "locked out of accoint from wrong password need unlocked"
  • "Forgot my PIN number need to check the status"

Questions About an Order

<1%
  • "My order"

Cards

<1%
  • "I lost my order number and pin number"
  • "Haven't sent out my pin, or confirmation code. Ordered my daughters birth certificate 2 months ago and now she might get kicked out of school because y'all have not sent it."
  • "Birth certificate and social security card"

Staff

<1%
  • "Talk with customer service"
  • "Customer service"
  • "Verify service"

Employment

<1%
  • "Employment"

Streaming Services

<1%
  • "Ask if I made previous order & dontvunderstand how Texas wants my docs sent"

Fraud & Security Issues

<1%
  • "Identity theft"

Compare VitalChek Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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