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I paid and requested for my son’s birth certificate in April from Texas. This is three months later and I have not received the birth certificate. What is going on?

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VitalChek Network
#1518311
Vitalchek Verified Representative

Hello. We're sorry to hear that you have not received your order yet.Please contact us so we can look into this for you.

If you wish to call us, we can be reached at 800-255-2414.

Call volumes tend to be higher during regular business hours so if you can call during off time, your wait time should be shorter. You can also email us at vitals.research@vitalchek.com or send us a private message at Facebook.com/VitalChek.

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