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I ordered my husbands birth certificate from vitalcheck on February 25th,2018.after amonth went by we checked the status of the order and it sadit was been processed. He tried calling the number and he waited on hold for long periods of time and no one ever answered.

I checked again on April 19th 2018 still said processing. Think we were scammed.

Thos is awful ,does anyone know how we can get a legit birth certificate so be can get an id. This company is awful.

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VitalChek Network
#1468088
Vitalchek Verified Representative

We are sorry to hear you have not received your birth certificate order yet. While most vital records agencies process certificate orders in a matter of days, there are some that are unfortunately backlogged with orders thereby increasing the processing time.

Please contact us so we can look into this matter for you..

If you are having trouble reaching us by phone, you might try calling in the evening, or you can email us at vitals.research@vitalchek.com or private message us on our Facebook page. We apologize for any inconvenience the delay in processing has caused you.

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