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wait forever to speak with someone. was calling for a Birth Certificate the SECOND time.

They were supposed to track it for me a month ago. Never did. when I spoke to them again, she asked me if my husband was home, no, hes working. well, we cant talk to you.

WHAT???? you spoke to month AGO. Was very mad, we need his Birth Certificate for passport. She then, transferred me, without saying a word to me, to SC vital statistics.

They did not care at all that I was his WIFE...Bad customer service, i will tell all my friends.

i always would come here for everything. NO MORE..

Product or Service Mentioned: Vitalchek Shipping Service.

Reason of review: Poor customer service.

Company wrote 1 public responses to the review from Feb 16.
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We are so sorry to hear you had a bad customer service experience. Please email your order number to or send us a private message through our Facebook page so we can look into this for you.

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